Privacy Policy
1. Plain-English summary
AskBetter AI is a Chrome extension that rewrites your prompt drafts on AI chat sites (ChatGPT, Claude, Gemini, Perplexity, DeepSeek). To do this we need to know who you are (so we can bill you and rate-limit) and we need to read the text you ask us to rewrite (so we can rewrite it). That is the whole story.
- We never sell your data.
- We do not train any model on your prompts.
- We do not store your prompt text after the response is generated.
- We do not see the AI's reply, your conversation history, or anything else on the page.
- You can delete your account at any time by emailing us, and we will erase everything tied to it within 30 days.
2. Data we collect
2.1 Account data
When you sign in with Google we receive your Google account email address and display name. We store these in Firebase to identify your account across sessions and to send billing-related email if needed.
2.2 Prompt content (transient)
When you click the ✨ button in the extension, the contents of the input box — plus a short window of the visible conversation around it (used as context for the rewrite) — is sent to our backend over HTTPS. We forward it to our LLM provider (DeepSeek), receive the rewritten prompt back, stream it to your browser, and then discard it. It is not written to any database.
For diagnostics we keep a server log that includes the first 200 characters of the input and the rewritten output, plus timing metadata. These logs are retained for 30 days for debugging and abuse prevention, then deleted.
2.3 Subscription and billing data
If you subscribe, Stripe processes your payment. We never see your card number. What we store on our side is limited to: your Stripe customer ID, current subscription status (active / trialing / canceled / past_due), and billing period boundaries — just enough to decide whether to let you use the paid features.
2.4 Usage counters
We maintain a per-user counter of how many times you have clicked the boost button that day (so the free tier's 15-per-day limit can be enforced) and a rolling "last seen" timestamp.
2.5 Local-only data
Your preferred language for output and your authentication token are
stored locally in Chrome's storage and indexedDB. These never
leave your device until you make a request to our backend.
3. How we use your data
- Authenticate you using your Google account.
- Generate rewritten prompts by calling our LLM provider.
- Bill you through Stripe and enforce subscription status.
- Rate-limit free users at 15 boosts per day.
- Debug and improve the service using the 30-day server logs.
- Reply to your support emails when you contact us.
We do not use your data for advertising, profiling, third-party marketing, or training machine learning models.
4. Third-party services
Three services help us run AskBetter AI. Each handles a single, specific job:
- Firebase / Google Cloud (Authentication + Firestore) — stores your account record and subscription state. Subject to the Firebase Privacy notice.
- DeepSeek (LLM provider) — receives your prompt draft to rewrite it, then returns the result. We send only the text you submit through the extension; we do not send your account identity to DeepSeek. DeepSeek's policy: deepseek.com.
- Stripe (Payments) — processes subscriptions, stores card data (never on our servers). Subject to the Stripe Privacy Policy.
Hosting / network: our backend runs on infrastructure tunneled through Cloudflare. Cloudflare may temporarily process IP-level connection metadata to deliver traffic.
5. Storage and retention
- Account record (email, display name, subscription state): retained while your account exists; deleted within 30 days of an account-deletion request.
- Prompt text and rewrite output: not retained. Held in memory for the duration of the request only.
- Server logs (timing, first 200 chars of in/out, error traces): retained for 30 days, then deleted automatically.
- Stripe billing records: retained by Stripe per their policy; we keep references (customer ID, subscription ID) for as long as you remain a customer.
6. What we do not do
- We do not sell, rent, or lease your data to any third party.
- We do not train AI models on your prompts.
- We do not read your AI chat replies — only the input box.
- We do not access browsing data outside of the AI sites listed in the manifest.
- We do not place advertising or tracking pixels.
- We do not share data with data brokers or analytics aggregators.
7. Your rights
Depending on where you live, you may have the right to access, correct, port, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email [email protected]. We will respond within 30 days.
Account deletion is honoured fully: your account record, subscription references, and activity counters are removed; logs containing your identifiers are purged in the next rotation cycle (at most 30 days).
8. Security
All traffic between the extension, our backend, and our providers is encrypted with TLS. Authentication uses short-lived Firebase ID tokens. Your card details never touch our servers — Stripe holds them in PCI-DSS-compliant storage. We follow least-privilege access to our database and review credentials regularly.
No system is ever 100% secure. If you suspect a vulnerability or breach, please email us as soon as possible.
9. Children
AskBetter AI is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has provided us with personal data, please contact us and we will delete it.
10. International transfers
Our backend is hosted on infrastructure that may process data in Canada and the United States. Our LLM provider (DeepSeek) processes prompt text on its own infrastructure. By using AskBetter AI you consent to these transfers.
11. Changes to this policy
If we make a material change to this policy we will update the "Effective" date at the top and, for changes that meaningfully expand the data we collect or how we use it, we will notify active users by email before the change takes effect.
12. Contact
For any privacy question, request, or complaint:
Email: [email protected]
Subject line: "AskBetter AI — Privacy"
© 2026 AskBetter AI